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CHILDLINE

Registered charity 1003758 · accounts filings on the Charity Commission register

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Latest income
£1.5m
Latest spending
£1.5m
Registered
1991
Accounts read
FY2024

Financial health, per its FY2024 accounts

The accounts state that total income increased to £124.7 million, driven by growth in legacies and investment income, while unrestricted free reserves rose to £59.3 million, equivalent to 5.8 months of forward expenditure. This reserve level falls within the charity's stated policy target of three to six months' expenditure. The trustees confirm that the organization has adequate resources to continue its activities for the foreseeable future, with no material uncertainties identified.

What the accounts disclose

Reserves policy: three to six months' forward expenditure (held: £59.3m)
“Per our reserves policy we aim to retain sufficient unrestricted free reserves in a range equivalent to three to six months’ forward expenditure.” — page 87
Per its FY2024 accounts as filed with the Charity Commission.
Related-party transaction: NSPCC Trading Company Limited paid a management charge of £1,132,000 to the NSPCC.
“As such the NSPCC has been charged a management fee to cover these costs plus a commission totaling £1,132,000 (2023 £1,211,000).”
“In addition NSPCC Trading pays the NSPCC £10,000 for the use of the NSPCC logo (2023 £10,000)” — page 116
Per its FY2024 accounts as filed with the Charity Commission.
Related-party transaction: NSPCC Trading Company Limited paid a logo licence fee of £10,000 to the NSPCC.
“As such the NSPCC has been charged a management fee to cover these costs plus a commission totaling £1,132,000 (2023 £1,211,000).”
“In addition NSPCC Trading pays the NSPCC £10,000 for the use of the NSPCC logo (2023 £10,000)” — page 116
Per its FY2024 accounts as filed with the Charity Commission.
Related-party transaction: NSPCC Trading Company Limited paid staff and building costs of £576,000 to the NSPCC.
“As such the NSPCC has been charged a management fee to cover these costs plus a commission totaling £1,132,000 (2023 £1,211,000).”
“In addition NSPCC Trading pays the NSPCC £10,000 for the use of the NSPCC logo (2023 £10,000)” — page 116
Per its FY2024 accounts as filed with the Charity Commission.
Related-party transaction: NSPCC Trading Company Limited paid profits distributable under Gift Aid of £264,000 to the NSPCC.
“As such the NSPCC has been charged a management fee to cover these costs plus a commission totaling £1,132,000 (2023 £1,211,000).”
“In addition NSPCC Trading pays the NSPCC £10,000 for the use of the NSPCC logo (2023 £10,000)” — page 116
Per its FY2024 accounts as filed with the Charity Commission.
Related-party transaction: Childline paid a grant of £1,579,000 to the NSPCC.
“As such the NSPCC has been charged a management fee to cover these costs plus a commission totaling £1,132,000 (2023 £1,211,000).”
“In addition NSPCC Trading pays the NSPCC £10,000 for the use of the NSPCC logo (2023 £10,000)” — page 116
Per its FY2024 accounts as filed with the Charity Commission.
Pension scheme deficit: £25.2m
“The FRS 102 valuation as at 31 March 2024 reported assets of £113.3 million with liabilities of £138.5 million, giving a deficit of £25.2 million (2023: £24.9 million).”
Per its FY2024 accounts as filed with the Charity Commission.
Trading subsidiary: NSPCC Trading Company Limited, Childline
“NSPCC Trading Company Limited and Childline are both wholly owned subsidiaries of the NSPCC, and their accounts are consolidated in the accounts presented on pages 100–124.” — page 73
Per its FY2024 accounts as filed with the Charity Commission.

Accounts audited by Crowe U.K.. Discloses 4 of 6 completeness components.

Structured financials (annual return, FY ending 31/03/2025)

Total income
£1.5m
Total spending
£1.5m
Reserves (reported)
£0
Employees
0

Reported reserves equal ~0.0 months of spending — in the bottom quarter for charities its size (median 4.8 months; benchmarks).

Trustees

Trustee list from the Charity Commission register (current, not historical).

Operates in: Guernsey · Jersey · Northern Ireland · Scotland · Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£1.5m£1.5m
31/03/2024£1.6m£1.6m
31/03/2023£954k£954k
31/03/2022£1.1m£1.1m
31/03/2021£926k£926k

Common questions

Is CHILDLINE financially healthy?

The accounts state that total income increased to £124.7 million, driven by growth in legacies and investment income, while unrestricted free reserves rose to £59.3 million, equivalent to 5.8 months of forward expenditure. This reserve level falls within the charity's stated policy target of three to six months' expenditure. The trustees confirm that the organization has adequate resources to continue its activities for the foreseeable future, with no material uncertainties identified. Its FY2024 accounts were audited by Crowe U.K..